Every effort is made to ensure that the content on this site is correct, up to date and relevant. However we cannot accept responsibility for any loss, damage or inconvenience caused by your use of this website.

If you think there are any errors or out of date information please notify us by emailing twsocial@tunbridgewells.gov.uk.

We take no responsibility for comments or views expressed by individuals on this website.

External links

We provide links to external websites. Listing of sites and links to them should not be taken as an endorsement of any kind. We do not accept responsibility for the contents or reliability of the linked websites nor do we accept any liability for their accuracy or content. If you come across any external links that do not work, please email twsocial@tunbridgewells.gov.uk.


All rights including copyright and database rights, in this website and its contents, rest with Tunbridge Wells Borough Council, except for material that has been explicitly marked as being the copyright of another person. All material including, without limitation, text, logos, icons and images published on this website is for personal, non-commercial use. No part of the site may be copied or adapted without our written permission. Email twsocial@tunbridgewells.gov.uk if you require this.

Privacy and data protection

Any information you give to us while using our website will be held securely and in accordance with the data protection principles. We will treat personal details as private and confidential and safeguard them. We will not disclose them to anyone unconnected with the council unless you have consented to their release, or in certain circumstances where:

  • we are legally obliged to do so;
  • disclosure is necessary for the proper discharge of our statutory functions;
  • disclosure is necessary to enable us to provide you with a requested service or deal with your enquiry;
  • we are under a duty to protect public funds

We may use the information you have provided for the prevention and detection of fraud. We may also share this information with other bodies responsible for public funds or for auditing them for these purposes.

You have the right to request a copy of all the personal information that we hold about you, and to have inaccuracies corrected.

Spam and virus protection

We do not send unsolicited email, or spam. It is possible to fake, or spoof, the sender of an email. There is nothing we can do to prevent this abuse of the internet. We scan every email going both in and out of the organisation for malicious or inappropriate code. Suspect messages and attachments will be blocked. We do not accept liability for any inconvenience caused by the blocking of e-mail and attachments. Online contact can be made with all our service areas via the contact forms designed for the purpose. We cannot accept responsibility for any loss, disruption or damage to your data or your computer system from your use of this website.